Protect Your Brand with Reputation Management
Reputation Management Software
Protect Your Reputation
Keep every location aligned and on-brand while maintaining full corporate control.
Proactive Review Management
Aggregate reviews from all leading review networks into a single inbox.
AI-Generated Review Responses
Build trust in local markets with quick and brand-aligned Al-generated review responses.
Request a demo
Trusted By The World's Leading Brands
Respond to every review
For businesses juggling thousands of reviews across multiple locations, Genius Reviews is the only proactive and scalable online reputation software to manage, respond to, and analyze feedback.
Our AI-driven technology ensures every response is crafted to reflect your brand’s voice, maintaining consistency and quality, no matter the volume.
Proactive Reputation Management on All Top Directories
Ready to elevate your review management?
© 2025 SOCi. All rights reserved.
“Genius Reviews has solved the impossibility of responding to all reviews, which was the main goal. We saw a 450% increase in our review response rate, from 18% before Genius Reviews to 99% afterward.”
- Sheryl Butler, Marketing Manager for Ascent HM
One Platform for All Your Franchise Marketing Needs
What platforms does SOCi integrate with?
SOCI integrates with 140+ platforms across search, social, reviews, directories, and business systems—including Google Business Profile, Facebook, Yelp, OpenTable, Apple Maps, Apartments.com, Zillow, and more.
Does Genius Reviews work on all review ratings?
Yes: positive, neutral, and negative reviews can all take advantage of this reputation management feature.
Can I edit the response provided by Genius?
While the response box will be pre-populated with an AI suggested response, the user still has the option to edit, delete, or alter the response before clicking on the ‘Send Response’ button. Templates are also still available if the best response is one from your libraries.
What reporting capabilities do I have with Genius Reviews?
Genius Reviews gives you full visibility into your online reputation with brand reputation monitoring, competitor tracking, sentiment analysis, and keyword monitoring. You can also track reviews over time, by location, or by review networks. You will also know the response times and rates at a location, individual, group, or account level helping you understand and set benchmarks for your reputation management efforts.
Frequently Asked Questions
Aggregate reviews from all leading review networks into a single inbox to keep tabs on your brand reputation regardless of where customers are searching.
