Ready to Elevate Your Review Management?

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Proactive Review Management on All Top Directories

Aggregate reviews from all leading review networks into a single inbox to keep tabs on your reputation regardless of where customers are searching.

“Having both social and reputation management is not something you find in many platforms making that what we like best about SOCi.”

ASHLEY S. / Validated reviewer on G2Crowd

Respond to Every Review

Ensure every response is crafted to reflect your brand’s voice, maintaining consistency and quality, no matter the volume. 

Using our AI-driven technology, Genius Reviews is the only proactive and scalable solution for managing, responding to, and analyzing feedback.

Personalize Responses for Maximum Engagement

Customer expectations are rising and static templates no longer cut it. With Genius Reviews, you can leverage localization to ensure each review response is personalized to each customer and location with no extra effort.

We Manage The Networks That Matter To Your Business

Scale Your Reputation Management Strategy To Drive Revenue

SOCi Reviews gives multi-location marketers a single platform to manage every aspect of their online reputation across all major review networks.

Turn Browsers Into Buyers
Build Brand Trust
Understand Customer Sentiment

Top Multi-Location Brands Trust SOCi

The Most Powerful Platform for Reputation Management. 

Deliver the best in class customer care by monitoring and responding to all of your local customer conversations and reviews in one convenient platform.    

Protect your brand while empowering your locations in one easy to use platform.     

Schedule a LIVE Demo Today 

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Listings

Monitor, maintain, and analyze local listings at scale.

  • Sync Information Across 200+Networks
  • Direct API Integrations
  • Manage Duplicates & Profile Suggestions
  • Full Service + Easy Self Editing Tools
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Social

Discover, localize, publish and analyze at-scale.

  • Publish to All Major Networks
  • Content Discovery
  • Peak Time Publishing
  • Group Posting
  • Approval Workflows
  • Content Libraries
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Reviews

Monitor your local reputation and deliver on-brand review responses.

  • Review Monitoring At Scale
  • Response Management
  • Response Libraries
  • Approval Workflows
  • Sentiment & Competition Analysis

Local Pages

Create and manage branded and search optimized local pages.

  • Fully Customizable Local Pages or Sites
  • Mobile Responsive and Search Optimized
  • Clear Call-to-Actions
  • 24/7 Self Editing Tools & Real-Time Updates
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Surveys

Monitor customer satisfaction and drive brand loyalty with local surveys. 

  • Template or Custom Survey Generator
  • NPS & CSAT Surveys via Email or SMS
  • Generate Customer Feedback
  • Track NPS by location


Listening

Track and respond to local conversations about your brand and competition.

  • Keyword, Mention & Hashtag Tracking
  • Discover & Share Local User-Generated Content
  • Identify Selling Opportunities
  • Smart Alerts for Crisis Management

Ads

Mass create and deploy thousands of local ads.

  • Localized Text, Images & Targeting
  • Image, Video, Carousel & Click-to-Messenger Ads
  • Preset, Custom & Lookalike Audiences
  • Flexible Ad Budget Distribution
  • Ad Templates & Creative Libraries

Chatbots 

Deliver 24/7 customer care and lead generation across 1000s of Messenger accounts.

  • Localized Messenger Bots Deployed At Scale
  • 100% Lead Capture
  • Call-to-Action & Machine Learning Capabilities
  • Embed Within Website and Drive Traffic Via Email

THE MARKETING PLATFORM 
FOR MULTI-LOCATION BRANDS

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Insights & Reporting

Leverage powerful insights with centralized reporting.

  • Actionable, Real-Time Insights Across All Solutions
  • Dozens of Preset Reports
  • Analyze Data at the Account, Group & Location Level

Protect Your Brand Reputation With Review Management

94% of consumers are influenced by reviews.

Building your online reputation is not just about responding to reviews. It's about driving conversions and fostering trust at every customer touchpoint to directly influence revenue.

SOCi Reviews gives multi-location marketers a single platform to manage every aspect of their online reputation across all major review networks.

Awards & Accolades