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Still Approving Review Replies? First Watch Isn't.
The Genius Way to Respond to Reviews
Ditched the approval queues
Tossed out the response templates
Stopped approving review suggestions
First Watch:
And let Genius take over
See what it looks like when a national brand stops managing reviews and starts getting on-brand, human replies, live without even logging in.
Don't take our word for it. Hear it live from First Watch!
Join this session to hear what happened when First Watch restaurants handed off review responses across 600+ locations – to a Genius Agent.
If you're still:
Approving review responses manually
Who Should Join?
Rewriting AI "suggestions" that don't sound like your brand
Overwhelmed by review volume across locations
This is your chance to see what execution actually looks like.
Not suggestions. Not drafts.
James Morse
VP of Product Marketing
SOCi
Meet Your Speakers
LIVE WITH
Hear From First Watch
First replies went live. What was your reaction?
First Impressions - No One Hit "Undo"
Time Back - Without Losing Control
With results like this, is there any going back?
Approvals Off - Autopilot On
What gave you the confidence to stop approving every review?
Brand Voice - Dialed In
Did Genius nail your branding from the very first reply?
Eva Pinches
Sr. Director IT and Customer Support
First Watch
