SOCi Spring ’26 Release Notes

• Respond to public comments and private messages faster with AI-generated, on-brand replies guided by brand directives.
• Configurable workflows support both fully automated responses and optional human review before replies go out.
• Consistent brand voice across every location, every channel, with far less manual effort from your team.

Search

Google Posts: Property Floor Plans 

Share floor plans, pricing, availability, and lease specials via autogenerated Google Posts — updated and removed in real time as inventory changes.

Bulk Upload Photo Recommendations 

Scale photo updates across locations in minutes with more targeted image recommendations and bulk upload support directly in the agent.

Precise Map Pin Placement 

Drag and drop map pins to exact locations with satellite view support — coordinates sync automatically without touching the address.

Bulk Edit: Custom Multiple Fields

Add or update multiple local pages fields across locations at once without overwriting existing content, with visual indicators to guide accurate edits.

Social

Genius Social Agent – Engagements Skill 

An AI-powered skill that generates on-brand replies for public and private engagements, with configurable workflows for automation or human review.

Group Source Libraries

Assign source libraries to location groups so each location only accesses the media assets relevant to their brand, region, or product line.

Match Video from Source Libraries

Genius Social Agent now automatically matches video assets from source libraries to generated post text using semantic video matching.

Message Library Content Expiration

Set start and expiration dates at the library level so time-sensitive content is automatically unavailable when it’s no longer relevant.

Holiday Enhancements for Canada

Holiday content is now generated based on each location’s country and region, starting with US and Canada, instead of a single global calendar.

LinkedIn Company Profile Tagging

Tag LinkedIn followers and Company Pages directly within SOCi using LinkedIn’s official search APIs, at both location and group levels.

LinkedIn Profile Metrics

LinkedIn profile analytics now include deeper engagement metrics, video views, viewer counts, and watch time, available across Social reporting.

Reputation

Chat: Interface Enhancements

Lead details now display only at the location where they were first captured, with a new activity log showing Chat enablement status by location and network.

SMS Surveys UI Simplification

SMS survey setup is now standardized around one Toll-Free Number per account, eliminating the multi-TFN workflow and reducing admin overhead significantly

Core

Shield: Image Compliance

Shield now automatically scans images for risky text — like competitor mentions or restricted claims — and flags issues before content goes live.

Shield: Unique Incoming/Outgoing Content Policies

Admins can now apply separate compliance policies for incoming customer content and outgoing business-created content, reducing false alerts and noise.

Self-Service Data Management

A unified hub for importing and exporting Listings, Pages, and Reviews data — with SFTP scheduling, progress tracking, email alerts, and a full audit log.

Expanded Report Sharing Formats

Reports from the Reporting Suite can now be emailed as PDF or XLSX files, delivered immediately or on a schedule, so stakeholders always have what they need.

Take Your Local Visibility to the Next Level SOCi’s Spring ’26 release is packed with tools to help multi-location brands move faster, stay compliant, and show up better across every channel and market. Get a personalized demo today!