SOCi Summer ’26 Release Notes

Summary

This summer, SOCi deepened integrations across every pillar, alongside stronger compliance safeguards and faster bulk page updates. Four months, four pillars, one theme: less manual work, more confidence at scale.

Deeper Partner & Network Integrations

Every pillar leaned into the platforms and partners brands already rely on this summer, so less data lives in two places and more of it just works.

Search:

• Apple Override & Feedback: Automatically detect and contest unauthorized Apple Maps data changes with Apple’s new Override API — the biggest integration win of the summer.
• Olo Service Hours: Automatically sync Olo Delivery, Takeout, and Drive-Thru hours directly into SOCi.
• GBP Secondary Phone Number: Manage primary and secondary Google Business Profile phone numbers from one place.

Reputation:

• RealPage Integration: Bring resident events directly into Surveys to trigger automated feedback requests, no manual imports required.

Social:

• TikTok Photo Posting: Publish existing photo libraries to TikTok as a swipeable carousel.
• Instagram Audio for Reels: Attach trending audio to Instagram Reels without leaving SOCi.
• Boost Posts on Instagram: Boost to Instagram alongside Facebook from one workflow.

For a closer look, schedule a personalized SOCi demo.

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Approvals Enhancement 

Explain every approval decision in plain language and expands automation once you’ve consistently approved the same type.

Multi-Lingual Recommendations

Generate listing recommendations in each market’s native language, with an English version for corporate oversight.

Image Publishing by Network

Choose which networks receive an image recommendation, respected across manual review and auto-publish alike.

Opening Hours Approval

Give admins a role-based approval workflow for Opening Hours edits before they publish to Google.

Location Status Filter

Make Location Status a native Smart Group field, so open and closed locations segment automatically.

Listings Skill Activation

Activate the Listings Skill through a simple in-Studio settings screen with smart defaults pre-set.

Multi-Group Page Filtering

Combine, exclude, and save location filters in the Pages list for faster, safer bulk edits.

Check My Presence

Give reseller partners an instant, multi-network audit of a prospect’s business listings.

Social:

Group Post Deletion Visibility

Show exactly where and when Group posts were deleted, with timestamps and location details.

Posting Buffer in Scheduler

Add configurable posting buffer windows from 0 to 31 days at the account, group, or location level.

Ads: New CTAs for Ads & Boost

Add Order Now, Call Now, and Get Directions CTAs, mapped to supported campaign objectives.

Ads: Custom Disclaimer for Lead Forms

Add custom disclaimers and consent checkboxes directly inside the lead form builder.

Reputation:

Edit Email and SMS Templates

Manage all Surveys and Get Reviews templates from one centralized Template Manager.

 

Shield:

Bulk Approvals

Bulk approve or reject flagged items from a dedicated Approvals tab, so compliance reviewers clear escalations faster.

Take Your Local Visibility to the Next Level 

Every enhancement this summer points the same direction: agents that do more of the work, and brands that stay in control while they do it. Get a personalized demo today!