SOCi February ’26 Release Notes

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Pages: Precise Map Pin Placement

A faster way to correct map pins by dragging them visually while SOCi keeps coordinates in sync.

• Who It’s Available To
  • Included with Pages (Local Pages & Locator)

• What Changed
  • Added drag-and-drop map pin editing directly in the UI.
  • Introduced optional Satellite View for building-level accuracy.
  • Synced latitude and longitude automatically without changing the address.
• Benefits
  • Faster, more intuitive location updates.
  • More accurate local pages and locators.
  • Greater confidence in map visibility.

Social

Core: Message Library Content Expiration

Helps teams prevent outdated social content by adding library level start and expiration dates.

• Who It’s Available To
  • Non-Agent Social Solutions
• What Changed
  • Added start and expiration dates at the library level to control when content can be scheduled.
  • Applied availability rules across schedulers, queues, calendars, and tasks automatically.
  • Preserved visibility for owners and editors after expiration for reporting and updates.
• Benefits
  • Lower brand and compliance risk.
  • Less time spent on manual audits.
  • Cleaner libraries at enterprise scale.

All Social: LinkedIn Profile Metrics

Gives teams deeper LinkedIn profile insights by adding engagement and video metrics to Social reporting.

• Who It’s Available To
  • Included with Social
• What Changed
  • Expanded LinkedIn profile level analytics to include deeper engagement metrics.
  • Added video specific metrics like views, viewers, and watch time.
  • Made profile metrics available across Social reporting for broader access.
• Benefits
  • Clearer insight into profile performance.
  • Better understanding of engagement and video impact.
  • More confident content optimization decisions.

Reputation

Surveys: SMS Surveys UI Simplification

Eliminates TFN sprawl by simplifying setup and aligning the UI to the required verification process.

• Who It’s Available To
  • Included in Surveys
• What Changed
  • Replaced the “Single Number for Each Group” and “Single Number for Each Location” options from SMS number setup.
  • Removed the Status column, since numbers were not usable until verified and the label was misleading.
  • Standardized SMS Surveys around one Toll-Free Number per account to match the required verification flow.
• Benefits
• • Cleaner setup with fewer confusing choices.
  • Scales with one verified number per account.
  • Less admin work for large location counts.

Platform

Reporting: Expanded Report Sharing Formats

Share actionable reports quickly with PDF and XLSX formats added to the Reporting Suite email workflow.

• Who It’s Available To
  • Included with Reporting Suite
• What Changed
  • Added PDF and XLSX download options to report emails sent from the Reporting Suite.
  • Delivered reports via email with a secure link to download the selected format.
  • Enabled immediate or scheduled sends so reports arrive when stakeholders need them.
• Benefits
  • Faster sharing in stakeholder-ready formats.
  • No screenshots or manual exporting needed.
  • More consistent reporting across teams.

Learn More About this Release

To learn more about any of the enhancements included in this release, schedule a tailored SOCi demo.