Digital Transformation in QSR: How WaBa Grill Leveraged Olo and SOCi for Localized Success

ROI with payback in under 6 months
less time spent on managing listings, reviews, and social
give SOCi a 4+ star rating on G2
90% of diners start their search online. Wrong hours or missing menus mean lost customers. SOCi Genius doesn’t just flag issues; it fixes them instantly and finds SEO opportunities competitors miss. Listings stay accurate across Google, Apple Maps, Yelp, Facebook, and top delivery apps, so when hungry customers search, they choose you.
91% of customers check reviews before deciding. Ignored reviews or generic replies kill trust. SOCi Genius responds to every review in your brand voice, instantly, and without anyone logging in. Sensitive issues escalate automatically, so you can focus on the moments that matter most.
73% of customers discover restaurants on social. But when locations post off-brand, recycle corporate content, or stay silent, you lose trust. SOCi Genius delivers fresh, local, on-brand posts automatically, so every location shows up authentic, visible, and chosen.
Quick-Serve Restaurants: Capture “near me” searches with accurate hours, menus, and delivery links.
Casual & Sit-Down: Turn local searches into reservations with fresh content and fast review replies.
Coffee Shops & Cafés: Keep regulars coming with accurate open hours and authentic local posts.
Bars & Nightlife: Boost traffic with timely specials, quick review responses, and social buzz.