ROI with payback in under 6 months
less time spent on managing listings, reviews, and social
give SOCi a 4+ star rating on G2
80% of shoppers search online before visiting a store. But if hours or product details are wrong, nearly half go elsewhere. SOCi updates every store profile across Google, Apple Maps, Facebook, and retail directories in real time so shoppers always have the correct information.
The Result: Shoppers find the correct store, at the right time, with accurate product availability, driving more visits and higher in-store sales.
Shoppers are more skeptical than ever, with 91% of shoppers checking reviews before making an in-store purchase decision. Ignoring reviews or generic replies undermines shopper trust. SOCi responds to every review in your brand voice, instantly. Positive reviews are amplified, sensitive ones are flagged for corporate, and negative reviews are addressed quickly, preventing issues from escalating.
The result: Every interaction builds trust, strengthens loyalty, and ensures your store is the one they choose.
73% of customers discover brands on social. But when stores post off-brand, recycle corporate content, or stay silent, you lose visibility and trust. SOCi automatically generates fresh, local, on-brand content so that every store shows up authentic, visible, and chosen.
The result: Every store stays connected to its community, while corporate keeps full brand control.