SOCi Becomes Platform of Record for On The Border

Meta's New AI Chatbots Spark Brand Interest and Caution - What Marketers Should Know

Gen AI Skeptics: Ad Agencies Weary of Half-Baked AI Tools

SOCi Appoints Software Veteran to CRO Position

OpenAI lets ChatGPT loose on the internet to search for up-to-date information

SOCi taps Ed Calnan as President and Chief Revenue Officer

How Ghosting Customers Is Hurting Retailers’ Reputation and Revenue

AI Takes the Mic: VoC Trends in Customer Experience

Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season

LVI Data: Subway Ranks Worst Among Restaurants in Online Reputation

Nathan’s Famous localizes marketing with centralized data

Ghosting in Retail: The Silent Threat to Reputation and Revenue