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Unify the Customer Experience with SOCi Chat

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A chat window displays burger menu options for BETTERBURGER in Los Angeles on a mobile screen.

SOCi Chat is an AI-powered, omnichannel chatbot

SOCi Chat was specifically built for multi-location businesses, providing an AI-powered chatbot across every location for immediate, localized responses across key digital touchpoints with a single setup.

A chat window appears over a phone screen showing BETTERBURGER – Los Angeles contact details.
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AI-Powered Chatbot At Every Location

Deploy an AI-powered chatbot across all locations for immediate, localized responses on Facebook Messenger, SMS, and your local websites.

A chat window shows questions to BETTERBURGER Los Angeles, including store info and gluten-free options.
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A Chatbot That Never Sleeps

Ensure round-the-clock engagement with 24/7 chatbot support. Never miss a conversation or lead, even outside business hours.

A chat window shows a map, address, and store hours for BETTERBURGER in Los Angeles.
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Localize The Customer Experience

A single chatbot with dynamic fields delivers location-specific answers, eliminating the need to configure individual chatbots for each location.

A chat app shows a burger restaurant menu with images of burgers and text chat options.
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Meet Consumers Where They Browse

Embed SOCi Chat on your local pages to engage consumers directly on your websites, offering a seamless browsing experience.

A chat window shows a catering inquiry and contact info for BETTERBURGER – Los Angeles.
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Drive Value Across The Entire Lifecycle

Support your customers from discovery to loyalty. SOCi Chat helps build trust and engagement throughout the entire customer journey.

See How Classical Conversations Optimizes Inquiry Response With SOCi Chat

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“When we began to scale, we turned to SOCi’s chatbot services to manage the increased volume of messages. It has been great in helping page visitors find or start local communities, as well as alert them to upcoming events.”

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Respond Immediately Across Key Digital Touchpoints

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Be Available On The Top Social Platform

Enhance your social presence with a chatbot on Facebook Messenger.

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Embed A Chatbot For Better Browsing

Capture leads & answer questions as consumers browse your local SOCi Pages.

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Easy Access For Customers On The Go

Boost visibility & accessibility by allowing customers to text you directly.

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Our dedication to transforming local marketing is recognized worldwide as we continue to deliver cutting-edge technology

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