Respond Faster, Rank Higher. Win More Customers.
AI review management built for multi-location scale. Trained on your brand, Genius Reputation Agent handles the work of hundreds — writing, responding, escalating, and sharing insights across your marketing stack.

Why It Works
An On-Brand Digital Teammate
Reputation Agent replies in your brand voice, learns from your feedback, and improves with every review it handles.
Escalates What Matters, Filters the Rest
Only the reviews that need human attention go to your team, so you can focus on what matters the most.
Always Compliant with SOCi Shield
With Shield, Genius-generated responses are compliant by default, and it scans user-created replies to block risks.
Top Multi-Location
Brands Trust SOCi
AI-Powered Reputation Management, Simplified
Why Multi-Location Brands Need AI Now
-
2 out of 3 locations
don’t rank in local search results.
-
90%
of reviews go unanswered, damaging trust and discoverability.
-
47% of customers
choose a competitor when listings or responses fall short.
Product Q&A
Category Defining Innovation
Our dedication to transforming local marketing is recognized worldwide as we continue to deliver cutting-edge technology