Digital Transformation in QSR: How WaBa Grill Leveraged Olo and SOCi for Localized Success
ROI with payback in under 6 months
less time spent on managing listings, reviews, and social
give SOCi a 4+ star rating on G2
90% of diners start their search online. Wrong hours or missing menus mean lost customers. SOCi Genius doesn’t just flag issues; it fixes them instantly and finds SEO opportunities competitors miss. Listings stay accurate across Google, Apple Maps, Yelp, Facebook, and top delivery apps, so when hungry customers search, they choose you.
91% of customers check reviews before deciding. Ignored reviews or generic replies kill trust. Genius Reputation Agent responds to every review in your brand voice, instantly, and without anyone logging in. Sensitive issues escalate automatically, so you can focus on the moments that matter most.
73% of customers discover restaurants on social. But when locations post off-brand, recycle corporate content, or stay silent, you lose trust. Genius Social Agent delivers and publishes fresh, local, on-brand posts automatically. Social Agent also replies to all engagements in your voice, building customer trust and loyalty.
SOCi connects corporate and local teams, bringing clarity, control, and consistency to every restaurant model.
Genius Agents master your brand and guidelines, scale across all locations, and publish, reply, and act consistently.