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Release Notes

July 23, 2026

SOCi July ’26 Release Notes

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Summary

This release empowers your team with streamlined Local Search onboarding, expands your digital reach by extending Boost Plus to Instagram, and elevates resident engagement by seamlessly connecting RealPage to Surveys for automated, actionable feedback.

Local Search Agent: Listings Skill Activation

Listing Skill now activates through a simple in-Studio settings screen with smart defaults.

Who It’s Available To:

  • Included for Local Search Agent Listings Skill customers

What Changed:

  • A new in-Studio settings screen replaces the previous multi-step setup process.
  • Smart defaults are pre-set, including four posts per month with all networks enabled.
  • Teams choose their image sources at activation, then adjust every other setting anytime after.

Benefits:

  • Get the Listings Skill running in minutes, not hours.
  • Auto-publish stays off by default to protect your brand.
  • Update your settings anytime as your needs change.

Social

Boost Plus: Boost Posts on Instagram

Run Instagram boosts alongside Facebook from one workflow with clearer reporting.

Who It’s Available To:

  • Included with Boost Plus

What Changed:

  • Instagram is now available as a boost destination alongside Facebook.
  • Teams can boost to Instagram alone or combine Facebook and Instagram in a single workflow.
  • Performance insights now include network-level breakdowns.

Benefits:

  • Manage Facebook and Instagram boosts in one place.
  • Expand your paid reach with less manual work.
  • See clearer performance across networks.

Reputation

Surveys: RealPage Integration

Removes manual imports by triggering survey sends from RealPage events and optional solicitations.

Who It’s Available To:

  • Paid add-on to Surveys customers

What Changed:

  • RealPage events now connect directly to the Surveys campaign builder.
  • Survey sends can trigger automatically based on resident actions like move-ins or lease renewals.
  • Teams can also send standalone solicitation requests, with or without a triggering event.

Benefits:

  • Automate surveys at key resident moments.
  • Keep resident feedback centralized in one place.
  • Capture reviews with or without a triggering event.

Learn More About This Release

To learn more about any of the enhancements included in this month’s release, schedule a tailored SOCi demo.