Marketing Mythbusters: Responding to Reviews Won’t Affect Your Online Reputation

For our next marketing myth, we’ll take at responding to reviews. A common myth that we hear in the localized marketing world is that your multi-location business doesn’t need to respond to reviews it receives online. A similar myth is that responding to reviews for your multi-location will not improve your business’s online reputation. SOCi is here to bust these myths!

Tune into the video to learn:

• The importance of responding to reviews
• What industry benchmarks your multi-location business should be meeting
• How reviews can impact your multi-location business's online reputation
• Tactics for building your own review response strategy

This video includes important information you don't want to miss.