The Agentic Workforce Built for Multi-Location Visibility
SOCi’s brand-trained Genius Agents do the work that keeps every location visible across search, AI answers, social, and reviews.
Why local visibility needs a new approach
1.2% of brand locations were recommended by ChatGPT in SOCi’s 2026 Local Visibility Index, compared with a 35.9% average appearance rate in Google’s local 3-pack. Getting found takes consistent work wherever customers look. SOCi’s Genius Agents do that work across every location.
Explore the 2026 Local Visibility Index
Three Genius Agents. Every location covered.
SOCi’s Agentic Workforce brings together specialized agents for local search, social, and reputation. Each is trained on your brand and acts at the location level, while your team sets the rules.
Genius Local Search Agent
Keeps location information accurate, optimizes listings and local pages, and acts on opportunities to improve discovery in search, maps, and AI answers.
Explore the Local Search Agent
Genius Social Agent
Creates and publishes local content, responds to engagement, and keeps each location active in its community, in your brand voice.
Genius Reputation Agent
Monitors feedback, responds to reviews, surfaces customer sentiment, and routes sensitive cases for human review.
Your brand sets the direction. Genius Agents get the work done.
Brand Intelligence
SOCi learns your brand voice, location details, priorities, and workflows so each agent has the context to act locally.
Continuous Execution
Agents carry out search, social, and reputation work across locations as needs change, without waiting for a team member to work through another task list.
Visibility You Can Act On
SOCi’s unified visibility engine shows where locations stand and helps direct the next actions across channels. Your team can see the work and measure the results.
See what the agentic workforce gets done
Nearly 97% increase in social response rate
With Genius Social handling local interactions, Kumon increased its social response rate from 29% to 57%.
Read the Kumon Story
90% of locations in the Google local 3-pack
Up from 60% before SOCi. Genius Agents and SOCi’s local search capabilities helped the brand improve visibility across more than 2,200 franchise locations.
Read the Liberty Tax story
100% review response rate across 550+ locations
Rita’s Italian Ice used Genius Agents to cut response times from weeks to days and reduced review management from hours a week to minutes a day.
Read the Rita's story
140% increase in Instagram engagement year over year
Genius Agents helped Presidium grow local engagement while freeing its team to focus on customer service.
Read the Presidium story
3,400+ Genius Agents across nearly 1,800 locations
Local Search and Reputation Agents handle search optimization and review management across a business generating more than 7,000 reviews a month, with store owner oversight.
Read the Sport Clips story
Local marketing across 1,300+ locations
Genius Agents help Smoothie King’s lean team keep local marketing running across its franchise network.
Read the Smoothie King story
38% more direction requests year over year
Genius Agents helped Scooter’s Coffee scale local marketing across nearly 900 locations, while increasing top-three search appearances 27% month over month.
Read the Scooter’s Coffee story
The Platform supports the work. Your team stays in control.
The SOCi Platform gives Genius Agents shared brand intelligence, location data, reporting, integrations, and governance. SOCi Shield applies brand and compliance rules, with approval paths for content and interactions that need a person’s judgment. Corporate teams can set standards while agents adapt execution to each location.
SOCi connects local marketing work across Google, Meta, Yelp, Apple, and the business systems your team uses. SOCi holds SOC 2 Type II and ISO/IEC 42001 credentials.
Most Deployed Agentic Marketing Solution
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Frequently Asked Questions
From software you manage to work that gets done
See how SOCi’s Genius Agents can put local search, social, and reputation work in motion across your locations.
Category Defining Innovation
Our dedication to transforming local marketing is recognized worldwide as we continue to deliver cutting edge technology.
