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The Agentic Workforce Built for Multi-Location Retail Visibility
SOCi’s brand-trained Genius Agents optimize local search, respond to reviews, and publish local social content, so every store gets found and chosen while your team stays in control.
Retail Marketing That Delivers Results
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192%
ROI with payback in under 6 months
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75%
less time spent on managing listings, reviews, and social
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95%
give SOCi a 4+ star rating on G2
Ranking in Search No Longer Means Getting Chosen
SOCi’s 2026 Local Visibility Index found that in retail, only 45% of the top 20 most visible brands in traditional local search also rank among the top 20 most recommended by AI. Batteries Plus Bulbs ranks #1 in retail traditional search, and #16 in AI recommendations. Retail brands claim 92% of their Google profiles and reach the Google 3-Pack 50% of the time, yet ChatGPT recommends only 10% of retail locations, Gemini 18%, Perplexity 16%.
Multi-Location Marketing Software Built for Retailers
Local Search Agent: Own Every Store's Search Presence
44% of retail shoppers start their search on a search engine. SOCi’s Local Search Agent keeps every store profile, hours, and local page accurate across Google, Apple Maps, Facebook, and retail directories in real time, the same accuracy signal AI platforms require before they’ll recommend a location at all.
The result: shoppers find the right store, with the right hours and inventory, and AI platforms get the clean signal they need to recommend it.
Reputation Agent: Reviews Answered, Trust Compounded
99% of consumers read reviews before visiting a business, and 72% are more likely to choose one that responds. SOCi’s Reputation Agent responds to every review in your brand voice: on-brand replies to positive feedback, sensitive reviews routed for approval, and fast, de-escalating responses to negative feedback.
The result: every review becomes a trust signal, and a visibility signal AI platforms are already weighing when they decide who gets recommended.
Social Agent: Every Store, Active and On-Brand
55% of consumers turn to social to find local businesses, and 59% say a social post or video directly made them a customer (SOCi’s 2026 Local Discovery Index). SOCi’s Social Agent automatically generates fresh, local, on-brand content, so every store shows up visible and current without waiting on corporate or the local manager.
The result: every store stays connected to its community. Corporate keeps full brand control.
See How SOCi Customers Achieve Market-Leading Results
Ace Hardware
“Our retailers love the time-savings and the ability to connect and engage with their customers around the local store.”
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DICK's Sporting Goods
"Partnering with SOCi has made a difference in how we are showing up in search, increasing the views on our local pages and making them easier to find for local athletes."
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Verlo
"The fact that social, reviews, and listings are all hosted in one dashboard, one spot our franchisees can go to – that was huge for us."
Learn MoreFrequently Asked Questions
Stop Managing Retail Marketing. Start Getting It Done.
SOCi’s Genius Agents are already doing the work for retail brands like yours. Put them to work at every store.
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